Newest KB Articles Recent additions to the Knowledge Base from SalesBook http://support.salesbook.com/KB/root.aspx
Thu, 09 Sep 2010 20:41:52 GMT
SmarterTrack Free Edition 3.6.3309 What image types can I upload to my photo carousel? http://support.salesbook.com/KB/a27/what-image-types-can-i-upload-to-my-photo-carousel.aspx Mon, 10 Aug 2009 14:11:21 GMT kbarticle27 You can upload any image type to a content folder however a photo carousel is limited to jpg, jpeg, gif, and png file types. Salesforce Integration http://support.salesbook.com/KB/a26/salesforce-integration.aspx Wed, 29 Jul 2009 21:34:33 GMT kbarticle26 Follow these instructions to have your SalesBook work with your Salesforce CRM account. Do this to view consolidated reports in Salesforce, keep your contacts insynch, and more. When I view my profile I cannot see my private folders. http://support.salesbook.com/KB/a25/when-i-view-my-profile-i-cannot-see-my-private-folders.aspx Tue, 09 Jun 2009 22:05:02 GMT kbarticle25 Once you log into your profile, you have two options: 1) View My Profile and 2) Edit My Profile. Select this document to see specifics on each. Which browser versions do you support? http://support.salesbook.com/KB/a24/which-browser-versions-do-you-support.aspx Thu, 28 May 2009 17:17:16 GMT kbarticle24 If you have issues displaying various portions of your profile or using features of SalesBook. Is there a file size limitation for uploading files to My Content folders? http://support.salesbook.com/KB/a23/is-there-file-size-limitation-uploading-files-to-my.aspx Wed, 27 May 2009 17:56:37 GMT kbarticle23 There is a limitation on single files as well as total upload limitation for a profile. Uploading a PowerPoint presentation to a Folder hangs and then times out. http://support.salesbook.com/KB/a22/uploading-powerpoint-presentation-to-folder-hangs-then.aspx Wed, 27 May 2009 17:56:05 GMT kbarticle22 There is a single file size limitation of 50MB and total space limitation of 1GB for each user. If a file is larger than 50MB it will not upload to your profile. Follow these instructions for reducing the size of the file. How do I view my profile reports? http://support.salesbook.com/KB/a21/how-do-i-view-my-profile-reports.aspx Wed, 27 May 2009 17:55:21 GMT kbarticle21 SalesBook offers its users the ability to see who's visiting their profile, reading their announcements, downloading their content, and when. To view your reports, simply follow these directions. How can I move a file from one folder to another? http://support.salesbook.com/KB/a20/how-can-i-move-a-file-from-one-folder-to-another.aspx Wed, 27 May 2009 17:54:49 GMT kbarticle20 You can easily move files from one folder to another following these steps. How do I make a folder private? http://support.salesbook.com/KB/a19/how-do-i-make-a-folder-private.aspx Wed, 27 May 2009 17:54:14 GMT kbarticle19 A content folder is marked as 'public' by default. You can change it at any time by following these steps. How do I add a Folder or File to my profile? http://support.salesbook.com/KB/a18/how-do-i-add-a-folder-or-file-to-my-profile.aspx Wed, 27 May 2009 17:53:37 GMT kbarticle18 This article walks you through the steps of adding a public or private folder to your profile and uploading files and links.